Explore our journey on becoming a one stop place for information and solutions for any NDIS business, Participant, Carers or Family and professionals. We have amazing brands and we are only just starting!
Support Umbrella Group is revolutionising the individualised support industry with an all-in-one place for participants, businesses, and professionals. Founded in 2018, our flagship brand, iSeekSupport, focuses on providing personalised support services to NDIS-funded individuals, empowering them to live independently and thrive.
We’ve expanded with iSeekCare, offering an affordable franchise business model for aspiring entrepreneurs within the NDIS industry. Franchisees benefit from exceptional one-on-one coaching and operational support, ensuring the delivery of high-quality care to participants across Australia.
To support growth in a digital age, we launched BeVisible Marketing Agency, helping businesses streamline operations, enhance their digital presence, and expand through advanced web applications.
Our latest innovation, MyProviderHub, is a comprehensive platform built by providers, for providers. It simplifies compliance, client care, and day-to-day operations for NDIS businesses, ensuring providers have the tools they need to succeed—without the high cost.
At Support Umbrella Group, we are committed to driving innovation, creating opportunities, and enhancing care across the sector.
With over 20 years of experience in youth work and disability services, I began my career in 2004 with the Child, Youth, and Family department in New Zealand. After relocating to Sydney in 2011 and working in the NDIS sector, I| identified the need for more innovative, participant-centered support, which led to the launch of iSeekSupport in 2018. Driven by a mission to offer comprehensive services, I founded iSeekCare, BeVisible Marketing Agency, and MyProviderHub—now all part of the Support Umbrella Group. Our focus is on streamlining operations for NDIS providers while ensuring high-quality care for participants, with iSeekCare striving to become Australia's top franchised NDIS provider. My passion for continuous learning, creativity, and transparency fuels my efforts to revolutionise the delivery of support services.
As the Chief Operations Officer of Support Umbrella Group, I lead a diverse portfolio of brands, including iSeekSupport. My passion for innovation and out-of-the-box thinking has driven me to develop cutting-edge solutions that streamline the NDIS sector. Starting during COVID-19, I transitioned from a contract role with iSeekSupport to full-time leadership, launching new ventures and contributing to the formation of the Support Umbrella Group. MyProviderHub, one of my proudest achievements, is a web and mobile application designed to simplify operations and ensure compliance for NDIS providers. My mission, aligned with the Group's vision, is to provide comprehensive, high-quality, and compliant solutions under one roof to help NDIS providers thrive.
At the core of everything we do is a commitment to humanity. We believe businesses should prioritize people and their well-being, focusing on meaningful impact rather than solely on profit. Our approach ensures that care, compassion, and the needs of individuals always come first.
We define integrity as doing the right thing, even when no one is watching. We are committed to upholding ethical principles and standards, prioritising honesty and transparency in all of our interactions— whether with clients, partners, or even competitors.
High Quality is a core value that drives everything we do. We recognise that delivering exceptional quality is vital to maintaining customer satisfaction and trust. By using the best materials, resources, and techniques, we ensure our products and services consistently meet the highest standards.
We understand the importance of staying ahead of the curve and continuously adapting to the evolving needs of our customers. Our commitment to innovation is embedded in every aspect of our operations, from product development to marketing strategies, ensuring we deliver cutting-edge solutions that meet and exceed expectations.
We believe in the power of community and recognize that our business is part of a larger network of individuals and organisations working toward a shared vision for a better future. Together, we strive to build meaningful connections and contribute to the well-being of those around us.
Our commitment to inclusion goes beyond our employees, encompassing all stakeholders, including customers, suppliers, and partners. We believe inclusion is not just about diversity but about fostering a sense of belonging, ensuring that everyone feels welcomed, valued, and comfortable.
Discover the Latest in the NDIS Industry and See What We’re Doing Next!
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